Computer Technician / Device Processing Specialist

Overview

This role combines hands-on computer inspection, testing, inventory processing, documentation, troubleshooting, and preparing devices for resale. You will work alongside a team that cares about accuracy, honest communication, and improving the way work gets done.

Responsibilities

• Inspect incoming computers and electronics
• Confirm model, specifications, serial number, and configuration
• Test displays, keyboards, trackpads, cameras, speakers, ports, batteries, Wi-Fi, Bluetooth, and other hardware
• Identify cosmetic and functional problems
• Compare received condition against submitted condition
• Photograph and document defects
• Securely erase devices
• Install or restore operating systems
• Update internal inventory records
• Prepare devices for resale
• Escalate unusual issues
• Keep the work area organized

What success looks like

• Learn the inspection process during your first 30 days
• Process devices independently within 90 days
• Maintain consistent, accurate documentation
• Identify common issues without prompting
• Contribute improvement ideas as you learn the workflow

Qualifications

• Dependable and punctual
• Comfortable using computers
• Able to follow written procedures
• Careful with details
• Honest when uncertain or when a mistake occurs
• Able to work independently
• Comfortable performing repetitive tasks accurately

Helpful experience (not required)

• Experience with Macs or PCs
• Electronics repair
• IT support
• Computer labs
• Device diagnostics

Physical requirements

• Sitting, standing, and moving devices throughout the day
• Working at a processing station
• Handling laptops, desktops, and small electronics

Ideal candidate

Someone who is interested in technology, cares about doing things correctly, and wants to learn how a real device operation works. A college degree is not required.